RentGuard Nexus™ Policies

• Information contained within a Rental Passport is based on user-provided and verified data.
• Users are responsible for ensuring submitted information is accurate and current.
• RentGuard Nexus may conduct verification checks where legally permitted.
• False or misleading information may result in account suspension or termination.
• Rental Passport scores, ratings, or assessments are not credit scores and should not be interpreted as financial ratings.

Users may be required to provide:

• South African ID or Passport
• Proof of residence
• Proof of income
• Student registration documentation
• Employment verification documents

All information is processed in accordance with POPIA.

Users may submit reports relating to:

• Rental scams
• Deposit fraud
• Identity theft
• Fraudulent rental advertisements
• Misrepresentation in rental transactions

RentGuard Nexus:

• Does not guarantee investigation outcomes.
• Reserves the right to verify submitted information.
• May remove reports found to be false, malicious, or unsupported.

Knowingly submitting false reports may result in account suspension or termination.

• AI-generated content, recommendations, assessments, and insights are provided for informational purposes only.

AI services:

• Do not constitute legal advice.
• Do not constitute financial advice.
• Do not constitute insurance advice.
• Should not be relied upon as the sole basis for decision-making.

Users remain responsible for decisions made using platform information.

• RentGuard Nexus offers premium subscription services.
• Subscription benefits and features may vary by membership level.
• Subscription access becomes active upon successful payment.
• Memberships are personal and non-transferable.
• Platform features may be updated or improved periodically.
• Current subscription pricing and benefits are available on the official subscription page.

Users may upload:

• Lease agreements
• Proof of payment
• Identification documents
• Property inspection reports
• Rental correspondence

• Users retain ownership of all uploaded documents.
• RentGuard Nexus receives a limited licence solely for storage, processing, verification, and service delivery purposes.

Users must:

• Act respectfully toward other users and support personnel.
• Provide truthful information.
• Avoid harassment, discrimination, or abusive conduct.
• Refrain from uploading unlawful, harmful, or misleading content.
• Respect platform security measures.

Violations may result in account restrictions or termination.

Personal information will be retained:

• For as long as accounts remain active.
• As required by applicable laws and regulations.
• For fraud prevention, security, and dispute-resolution purposes where legally permissible.

Users may request deletion of personal information subject to legal retention requirements.

• Secure authentication systems
• Data encryption
• Access controls
• Activity monitoring
• Security audits where appropriate

Users are responsible for maintaining the confidentiality of their login credentials.

RentGuard Nexus may integrate with:

• Insurance providers
• Financial institutions
• Legal support providers
• Verification services
• Credit and identity verification partners
• Payment processors

Third-party providers operate under their own terms and privacy policies. RentGuard Nexus is not responsible for the decisions, actions, or outcomes of independent third parties.